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Cabjil FAQ — Your answers are right here

From registration to withdrawals, bonuses to security — everything you need to know about Cabjil, all in one place.

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Registration Questions

To register on Cabjil, you will need: a valid email address, an active mobile number, and your full name. Registration is completely free and takes under 2 minutes. Identity verification (KYC) via your National ID is required before your first withdrawal.

Your account is activated as soon as OTP verification is complete — usually in under 2 minutes. You can make a deposit and start playing right away.

No. Under Cabjil's policy, each person may only operate one account. If multiple accounts belonging to the same individual are detected, all accounts will be permanently closed and balances may be forfeited.

Cabjil is strictly for users aged 18 and above. Date of birth is verified during registration, and proof of age via a government-issued ID may be requested at any time.

Deposit Questions

Cabjil accepts deposits through a variety of methods:
  • Mobile Banking
  • Internet Banking
  • Bank Transfer
  • E-Wallet

For more details on deposit methods, visit our Deposit Page here.

The minimum deposit on Cabjil varies by method. For mobile banking, it generally starts from BDT 500. Contact our support team for the exact amount for each method.

Mobile Banking and e-wallet deposits are almost always instant — funds typically appear in your account within 5 minutes. Bank transfers may take 1 to 2 banking days. If there's a delay, contact our support team with proof of your transaction.

Cabjil does not charge any additional processing fees on deposits. However, your mobile banking provider or bank may apply their own charges — these are determined by the respective service provider's policies.

Bonus & Offers FAQ

After completing your first deposit as a new Cabjil member, the welcome bonus is credited to your account automatically — no code or separate application required. Check the current offer details for the bonus amount and wagering conditions.

A wagering requirement means you must place bets totalling a specified multiple of your bonus amount before you can withdraw it. For example, a BDT 1,000 bonus with a 20x wagering requirement means you need to complete BDT 20,000 in total bets.

When someone registers using your referral code and makes their first deposit, you earn a bonus. You can find your referral code in your account dashboard.

The more you refer, the more bonuses you earn.

Every bonus has a set expiry period. If the wagering requirements are not met within that time, the bonus will be automatically cancelled. Make sure to read the terms and expiry date carefully after receiving a bonus.

Gaming Questions

Available on Cabjil:
  • Live Casino — Baccarat, Roulette, Blackjack & Live Shows
  • Sports Betting — cricket, football, tennis & more
  • Fish Game — Skill-Based Fishing Games
  • Slots — 300+ Slot Titles
  • Casino — Table Games & Arcade

Yes, nearly all games on Cabjil are fully supported on mobile. For an even smoother experience, download the Cabjil app — available on both Android and iOS.

Yes, Cabjil's Live Casino runs 24/7. You can join a live dealer table at any hour and compete with real players in real time.

Withdrawal Questions

For KYC-verified accounts, mobile banking withdrawals are typically processed within 1 to 6 hours. Bank transfers may take 1 to 3 business days. Slight delays may occur on weekends or public holidays.

No. Under Cabjil's security policy, identity verification (KYC) is mandatory before your first withdrawal. Verification must be completed using your National ID or passport. This is in place to protect your account and funds.

The reason for rejection is usually communicated by email. Common reasons include incomplete KYC, unmet bonus wagering requirements, or a pending account verification. If the issue remains unresolved, contact the Cabjil support team.

Security Questions

Yes. Cabjil uses 256-bit SSL encryption. Passwords are never stored in plain text — only bcrypt hashes are kept. Enabling two-factor authentication (2FA) adds an extra layer of security to your account.

If a login attempt is made from a new or unrecognized device, Cabjil sends an email and SMS notification. Multiple incorrect password entries will temporarily lock the account. If you notice any suspicious activity, contact our support team immediately.

No. Cabjil does not sell your personal information to any third party. Your data is used solely for providing our services and meeting legal obligations. For more details, please review our Privacy Policy here.
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